I have been waiting since college on RFID’s failed promise to deliver a walk-away checkout experience, and Amazon finally made it possible. After reading my co-blog writer’s experience in the Amazon Go store I had to check it out for myself and was excited for it. All my friend’s pictures were of long lines, but thankfully I am a morning person and there was no line when I got there. My goal was to pretend I had no idea what it was or how it worked. My experience overall was good, with the exception of the on-boarding process. I was greeted with a condescending “oh, you don’t have the app?” and was asked to stay aside. My T-Mobile reception was very poor so it took me a bit to get started. Once I downloaded the app and signed into my Amazon account everything was smooth. Mission accomplished! In this post, I’m not going to talk about the actual store (Ivan did a great job already) but about the implications of the first tangible and successful AI automated store.
Automation has always been part of our history. Automation has helped us evolve into the society we have now. Such as, automating how we grow and crop food so we can have a good food supply, the industrial revolution to make things faster and cheaper, the assembly line to make them even faster and cheaper, and finally computers to automate processes and tasks. Now, AI is here and it will automate all of our productivity.
“The craziest thing I’ve seen is someone who came in dressed in a Pikachu costume,” said an Amazon employee while she handed me a promotional bag with the Amazon Go logo on one side and the text ‘good food fast’ on the other.
I arrived at the new store in downtown Seattle around 7:20 pm and was surprised to see the line of people still reached the end of the block. It had been a cold day in Seattle but that didn’t discourage the hundreds of people who came to see the ‘magical’ store on day 0. I didn’t use the term ‘magical’ lightly here: the experience was truly unique and it felt too good to be true. Amazon Go is probably the store with more sensors on the planet right now, and it is intimidating:
Each of those boxes on the ceiling are cameras connected to deep learning algorithms that analyze every move you make: which aisle you walk through, what items you grab to read and then return to the shelf, what items you put in your pockets or bag… everything to ensure you only get charged for what you take home. But also, everything to ensure your shopping pattern is studied and well understood. Maybe not today, but it’s the inevitable next step and the ultimate dream for any retail store: to know what their customers like and the type of advertisements that will work best on them.
In a few days, on December 14th, the Federal Communications Commission (FCC) will vote to change how the internet is regulated in the United States. The impact on how regular users like you and me access information online could be massive, and here’s why.
Currently, there is policy around open communications, mandating that the treatment of traffic should be non-discriminatory: broadband providers cannot get in the way, they cannot censor or make deals that benefit certain types of content over others. For example, Comcast is not allowed today to treat Netflix differently than any other new video streaming startup.
The FCC Chairman, Ajit Pai (who worked as Associate General Counsel at Verizon), is proposing to vote to remove these rules in favor of a less regulated internet. Fewer regulations means, according to their main argument, that the amount of investments made by telecommunication companies will stop decreasing. However, the same data that the FCC used shows that investments have been flat at worse (or actually increased at best) since 2013.
The FCC also argues that if any corporation starts misbehaving, consumers can take their business elsewhere. Nonetheless, more than 50% of the US population only has access to one single internet provider, so they cannot even vote with their wallets. The only way to defend consumers rights will be through litigation and class action lawsuits.
Is everything bad in the new proposed plan? No, there is one important point that will be critical to detect future abuses: broadband providers are obligated to be transparent about their traffic practices; in other words, if Comcast made a deal to promote Netflix over any other streaming service, or if they started blocking or throttling certain sites, it would have to be public knowledge (even if that just means one more line in the fine print at the end of a contract).
Earlier this week I had the pleasure of visiting the Oculus Seattle office for a private tour, some cool demos and a very interesting conversation. During the whole visit, a question kept popping up in my mind: will augmented reality (AR) or virtual reality (VR) ever become the standard way of interacting with our desktop or mobile devices?
User interfaces have evolved over the years in very significant ways: we moved from punched cards to command-line interfaces, and from there to graphical interfaces, which ended up evolving into what we know today, mouse, keyboard and touch. With recent advances in artificial intelligence, we are beginning to transition into conversational interfaces, where we can use natural language to get things done, sometimes even without touching a button or reading a line of text.
Is the future of user interfaces an (almost) invisible one? In many cases, yes, just watch the 2014 movie Her to see a glimpse of where we will be in a few years (minus the “falling in love” part):
However, for many other tasks we will still need to read, type, touch and draw. This doesn’t mean that we will be tied forever to a screen, and here’s where VR and AR come in.
“Is that an earthquake?” the candidate asked with their eyes wide open, as everything around us started shaking. On September 19th, a 7.1 earthquake hit Central Mexico shortly after 1pm, and I was there interviewing university candidates for Microsoft. We were able to exit the building without issues, and even though my phone was unable to make any calls, it had data connectivity, allowing me to contact my family and friends over WhatsApp.
Many others weren’t so lucky: 369 people were killed, and over 6,000 were injured. The earthquake occurred on the 32nd anniversary of the 1985 Mexico City earthquake, which killed around 10,000 people. After spending the following days inspired by the amazing reaction of the Mexican society, united and determined to help each other, I wondered how different the situation would have been without technology’s help. How long would it take for people to find out if their families and friends were OK? How would they be able to find help or where help was needed?
My good friend Paulina Bustos was the perfect person to talk about these issues, so I decided to interview her. Paulina studied Computer Science at the Tecnológico de Monterrey University, worked at Microsoft in Redmond, WA for over 3 years and is now living in São Paulo doing a Technology Fellowship with Artigo 19; she is the co-funder of Cívica Digital in Mexico, where she worked with several non-profit organizations and governments to strengthen citizenship using technology, and she also teaches Software Design & Analysis at ITAM University.
Where were you during the September 19th earthquake in Central Mexico and what was your immediate reaction when you realized the magnitude of the event?
I was in Sao Paulo in a meeting, when my cellphone started ringing with all the messages from family and friends. My oldest sister lives in Mexico City and she usually texts back within the first 5 minutes after an earthquake. This time she took almost an hour. I knew immediately that something was off.
Apple will present the new iPhone this Tuesday and, as usual, most of the details have already been leaked.
What seems guaranteed is that we’ll see 3 models being introduced: the iPhone 7s, 7s Plus and a special edition to celebrate the 10th anniversary of the original iPhone. That special edition has been known until now as iPhone 8, iPhone Edition, or iPhone Pro, but the official name iPhone X has been confirmed (among other details) thanks to the final version of iOS 11 leaking.
These are the top 3 reasons why I’m excited about the iPhone X.
Right before my last trip to Spain, rumors of a laptop ban in flights from Europe to the U.S. started appearing. I didn’t want to take my Surface Book and risk being forced to throw it inside my luggage on my way back (we all know how airlines treat luggage).
So what options did I have? Either leave my laptop at home, or travel with a device that I could live without, in case it broke after being handled like a sack of potatoes.
That’s when I thought of my old Surface RT, abandoned in a shelf for years. I wasn’t sure it would be “enough of a tablet” for my trip but coincidentally, that same week happened to be the 5th year anniversary of its presentation, so it was perfect timing for a test.
Would I be able to use my email? Write a little bit? Upload pictures to Facebook? Read Twitter? Buy tour tickets and make trip reservations? Would any of the old apps work?
The answer to all of those questions was, surprisingly, yes.
Today you can buy a pair online and get them delivered to your home in 1-2 weeks. Gone are those days when the Spectacles would sell on eBay for $3000.
Now, you might be thinking: “should I get them?” Let me help you.
Have you ever had a vacation to a sunny place, taking pictures here and there to immortalize the scenery? Having your phone with you all day might not be convenient, especially if you want to disconnect.
Have you ever been at a wedding where everyone is looking at their recording phones? Most of these people end up having just the memory of what their camera saw, not their eyes.
Can you think of a summer day when you hiked through a trail with breathtaking views? Getting your hands busy to take pictures might be uncomfortable and even dangerous.
I have been in these situations, and the weird-looking sunglasses truly allow me to be in the moment while capturing the memory.
‘The recruiter will call you back soon’ told me the fourth (and last) interviewer I spoke with after a long day interviewing at the Microsoft campus.
I was pretty psyched about getting an offer and moving to Redmond. I wasn’t desperate (I think) but I definitely was a Microsoft fanboy willing to change his entire world to work there. I had decided to tell the recruiter that although I preferred a position related to developing Word’s ultimate new feature, I was willing to take pretty much any job there.
‘Let’s go straight to the point –I accept your offer’, I practiced many times with a mirror. You can imagine my disappointment when the recruiter didn’t call me back, didn’t pick up my calls and didn’t reply to my emails.
Though I am not a black belt at interviewing in big tech companies, I have had my share of reality checks:
You had me at ‘hello’. I found that getting an interview with the Tech titans requires a lot more than building a nice resume and submitting it through their careers web page. I don’t think I am overstating when I say that this worked for me once in a hundred times. On the other hand, having someone internally refer me worked more often than not and reaching out to recruiters through LinkedIn also turned out to be a pretty good option. But by far the best way to get these companies’ attention is to be already in the club – once I joined Microsoft, other companies started poaching me.