How to swap your iPhone 6s for the new iPhone 7 using the iPhone Upgrade Program

If you used the new iPhone Upgrade Program to get your iPhone 6s, you will probably be wondering how to swap it for the new iPhone 7 when it comes out next month.

Since this is the very first year that the Upgrade Program has been active, I was wondering the same thing, so I went online to get some answers from the always helpful Apple Store Specialists.

Here is the full transcript:

Tuesday, Aug 30, 2016 06:48 PM
Duration: 9 minutes 51 seconds

Apple:
Welcome to Apple.
What can we do for you today?
Ivan:
Hi, I wanted to know how will the iPhone Upgrade Program work when a new iPhone is released. How will I be able to exchange my iPhone for a new one?
Apple:
Please wait while I connect you with an Apple Specialist.
Kaitlyn:
Welcome to the Apple Online Store! My name is Kaitlyn! I can absolutely help with your iPhone Upgrade Program questions.
Are you currently on the iPhone Upgrade Program?
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